The Neat VA (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (www.theneatva.com).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or other details you 

                provide when contacting us or signing up for our services.

• Non-Personal Information: Browser type, operating system, IP address, pages  

                visited, and the duration of visits.

2. How We Use Your Information

We use your information for:

• Providing and improving our services.

• Personalizing your experience on our website.

• Responding to your inquiries and support needs.

• Analyzing website usage and trends.

3. Third-Party Services

We utilize third-party services to enhance your experience and analyze website performance, including:

• Microsoft Clarity: We use Microsoft Clarity to understand user interactions on our website and improve usability. Clarity records user interactions on the website, including clicks, scrolls, and session durations. This data helps us identify areas for improvement and optimize the user experience.

For more details on how Microsoft Clarity collects and processes your data, please visit Microsoft Privacy Statement.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• Recognize your browser or device.

• Collect analytics data for website performance and improvement.

You can control cookie settings in your browser.

5. Data Sharing

We do not sell or share your personal information with third parties except as necessary to:

• Fulfill our services.

• Comply with legal obligations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Data Security

We implement industry-standard security measures to protect your information. However, no system can guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt-out of data collection.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the “Effective Date” will be updated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: hi@neatcreator.com

Last Updated: January 2025